Terms of Service

These terms explain how customers may use the Eat Well ABQ website, place orders, book classes, purchase products, and interact with our online store and services.

Last updated: June 15, 2026

Welcome to Eat Well ABQ. The terms “we,” “us,” and “our” refer to Eat Well. Eat Well operates this store and website, including all related information, content, features, tools, products, classes, services, and offerings in order to provide you, the customer, with a curated shopping experience. These are referred to in these terms as the “Services.” Eat Well is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, purchases, bookings, and customer responsibilities.

By visiting, interacting with, purchasing from, booking through, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

By using this website, you agree to these terms.

These Terms cover website access, customer accounts, products, bakery orders, class bookings, pricing, payment, shipping or pickup, intellectual property, third-party tools, privacy, customer feedback, prohibited uses, limitations of liability, and how to contact Eat Well ABQ with questions.

1. Access and account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store, placing an order, booking a class, or purchasing any products or services we offer, you may be asked to provide information such as your email address, billing information, payment information, shipping information, pickup details, or contact information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

2. Our products, classes, and services

We make every effort to provide an accurate representation of our products, classes, private events, and services online. However, colors, sizing, product appearance, class photos, baked item appearance, and other details may differ from how they appear on your screen due to device type, display settings, lighting, natural handmade variation, ingredient availability, and bakery production realities.

We do not warrant that the appearance, quality, experience, or result of any product or service purchased by you will meet every expectation or be exactly the same as depicted or rendered in our online store.

Product descriptions, class details, availability, quantities, prices, flavors, pickup windows, menus, ingredients, and services are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product, class, event, or service at any time and may limit quantities or availability on a case-by-case basis.

3. Orders and bookings

When you place an order or booking, you are making an offer to purchase. Eat Well reserves the right to accept or decline your order or booking for any reason at its discretion. Your order is not accepted until Eat Well confirms acceptance. We must receive and process your payment before your order or booking is accepted.

Please review your order carefully before submitting it. Eat Well may be unable to accommodate cancellation requests after an order is accepted, after preparation begins, or after a class, workshop, private event, or special booking is confirmed. If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, phone number, or other contact information provided at the time the order was made.

Your purchases are subject to return, refund, exchange, cancellation, and rescheduling rules solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export unless we have separately agreed in writing.

4. Prices and billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product, class, event, or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, delivery, handling, customs, import charges, or other fees where applicable.

Prices posted in our online store may differ from prices offered in person, through special events, pop-ups, private quotes, partner platforms, or third-party stores. We may offer promotions from time to time that are governed by separate terms. If there is a conflict between a promotion’s terms and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update account and payment information so we can complete transactions and contact you as needed. You represent and warrant that payment information you provide is true, correct, complete, authorized for use, and that you will pay all charges incurred at posted prices, including applicable fees and taxes.

5. Shipping, pickup, and delivery

Shipping, delivery, pickup, and fulfillment options may vary by product, class, service, location, timing, and availability. Any delivery times, pickup windows, shipping estimates, class times, or fulfillment timelines are estimates unless expressly stated otherwise.

We are not liable for shipping or delivery delays caused by carriers, weather, customs processing, events outside our control, incorrect customer information, missed pickup windows, or third-party delays. Once we transfer products to a carrier, title and risk of loss may pass to you as permitted by law.

Additional shipping, pickup, and fulfillment details may be provided in our Shipping Policy, on product pages, in checkout, or in customer communications.

6. Intellectual property

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio, design, layout, selection, and arrangement, are owned by Eat Well, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, scrape, copy, or transmit any material from the Services without prior written consent, except as expressly permitted by law.

Eat Well names, logos, product names, service names, class names, designs, and slogans are trademarks or brand assets of Eat Well or its affiliates or licensors. Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other trademarks are property of their respective owners.

7. Optional tools and third-party links

You may be provided access to tools, apps, integrations, payment providers, checkout features, embedded content, or third-party functionality that we do not monitor, control, or operate. Such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

The Services may contain links to websites, platforms, or materials provided or operated by third parties. We are not responsible for examining or evaluating the content, accuracy, policies, security, privacy practices, products, services, or resources of third-party websites or platforms. If you access third-party sites, you do so at your own risk.

We may also offer new features, tools, and resources through the Services in the future. Such new features will also be deemed part of the Services and subject to these Terms.

8. Relationship with Shopify

Eat Well is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Eat Well. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Eat Well, including any injury, damage, or loss resulting from purchased products or services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Eat Well.

9. Privacy policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify’s privacy practices. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in other countries. Review our Privacy Policy for more details on how we, Shopify, and our partners use personal information.

10. Feedback, reviews, and submitted content

If you submit, upload, post, email, review, message, or otherwise transmit ideas, suggestions, feedback, testimonials, reviews, proposals, plans, photos, videos, or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and promote such content in any medium for any purpose, including commercial use, to the fullest extent permitted by law.

You represent and warrant that you own or have all necessary rights to any content you submit, that you have disclosed any compensation or incentives received in connection with your submission, and that your content complies with these Terms. We are under no obligation to maintain feedback in confidence, pay compensation, or respond.

We may, but have no obligation to, monitor, edit, or remove content that we determine is unlawful, offensive, threatening, defamatory, obscene, abusive, misleading, infringing, or otherwise objectionable.

11. Errors, inaccuracies, and omissions

Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, class details, pricing, promotions, offers, shipping charges, transit times, pickup details, availability, or other information. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate at any time without prior notice, including after you have submitted an order.

12. Prohibited uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly, for any unlawful, malicious, abusive, fraudulent, harmful, misleading, infringing, or unauthorized purpose.

You agree not to violate laws or regulations, infringe intellectual property rights, harass or harm others, transmit false or misleading information, upload malicious code, send spam, impersonate another person, collect personal information of others, scrape or extract data, reproduce or exploit the Services, bypass security measures, or interfere with the operation, security, or enjoyment of the Services.

We reserve the right to suspend, disable, or terminate access at any time, without notice, if we determine that you have violated any part of these Terms.

13. Agents, automation, and scraping

This section applies if you use, allow, enable, or cause the deployment of any software, service, bot, scraper, crawler, automated tool, agent, or semi-autonomous system to access, use, or interact with the Services.

No agent or automated tool may access, use, scrape, copy, extract, interact with, or attempt to bypass restrictions on the Services unless it identifies itself accurately, complies with technical requirements we provide, respects access controls, and does not conceal or obfuscate its automated nature.

We may limit, block, restrict, or otherwise control whether and how automated tools access or interact with the Services.

14. Termination

We may terminate this agreement or your access to the Services, or any part of the Services, in our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

Sections that by their nature should survive termination will continue to apply, including intellectual property, feedback, termination, disclaimer of warranties, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy, and other applicable provisions.

15. Disclaimer of warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of all information. Any reliance you place on such information is strictly